微软在Windows系统如XP和Vista中引入了诊断和修复机制，在出现问题时可以提供修复功能，有时还会提供有用的链接以解决此问题。但很多时候在众多方案中找到一个合适的确实不是件简单的事情。因此，有时候我们也会想，为什么微软不能帮忙解决这些问题呢？

微软Fix-it团队旨在为用户提供一键解决问题的方案。通过微软KB知识库文章和Windows 问题报告系统Fix-it团队可以在几步内解决问题。比如：

• Enable Media Center DVD Library Fix it Live
• Enable 10 Internet Explorer Download Sessions Fix it Live
• Enable USB Keyboard LED Lights Fix it Live

每当你点击KB知识库文章上的Fix按钮时，IE会提示下载一个小软件以解决问题，下面就是解决“Media Center DVD媒体库问题”的一则示例：

附部分原文：

Microsoft Windows operating systems like Windows XP and Windows Vista provide troubleshooting options for errors that occur in your PC and sometimes provide a link which can have a solution for that error. But finding a proper fix has always been a difficult task for many. Sometimes we may think why can't Microsoft fix this for me?

The Fix-it teams' purpose is to help users fix their problems in a click of a button. The Microsoft KB articles and the Windows Error Reporting are now fix-it enabled with a list of steps that can be followed to resolve the issue. Some example KB articles are:

    * Enable Media Center DVD Library Fix it Live
    * Enable 10 Internet Explorer Download Sessions Fix it Live
    * Enable USB Keyboard LED Lights Fix it Live
...